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Data privacy

1. Contact details of the controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws is (see legal notice https://www.formwerk-moulds.com/impressum):

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Formwerk GmbH
Amselweg 3
89155 Erbach
E-Mail: info@formwerk.org

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2. Legal basis for data processing

In principle, you can use our website without disclosing your identity. If you wish to contact us, we will ask you for your name and other personal information. You are free to decide whether to enter this data. Data that we absolutely require from you in order to provide our services is marked as such.

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Your personal data is collected and processed for the following purposes based on the following legal bases:

  • Contract initiation in accordance with Art. 6 para. 1 lit. a) and b) GDPR

  • Contract execution in accordance with Art. 6 para. 1 lit. b) GDPR

  • Customer management pursuant to Art. 6 para. 1 lit. b), c), f) GDPR

  • Communication and data exchange pursuant to Art. 6 para. 1 lit. a), b), c), f) GDPR

  • External presentation and advertising pursuant to Art. 6 para. 1 lit. a), f) GDPR

  • Implementation of declarations of consent pursuant to Art. 6 para. 1 lit. a) GDPR

  • Ensuring the proper operation of a data processing system in accordance with Art. 6 para. 1 lit. c) and f) GDPR

 

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3. Purpose of data collection

3.1. Visiting our website:

We collect different categories of personal data from you. Personal data is any information relating to an identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name. Personal data includes, for example, information such as your name, your address and your telephone number. Statistical information that cannot be associated with you either directly or indirectly - such as the popularity of individual web pages on our website or the number of users of a page - is not personal data. In both cases, data is only collected to the extent necessary; the data is processed exclusively for the purposes stated in section 2. It is up to you to decide whether you wish to provide us with data that optimizes the use of our services for you but is not necessary for this purpose. Corresponding data fields are marked as 'voluntary'.

 

The data collected includes:

  • Name details, e-mail address, e.g. for the purpose of contacting us via our contact forms

  • Company affiliation / customer number, company address data, e.g. for the purpose of order processing as part of our customer service

  • Data that you actively and consciously transmit to us when using our services,
    Other data that you transmit to us voluntarily, e.g. data fields that you have filled in and marked as 'voluntary'

  • Technical connection data, e.g. the page of our website accessed, your IP address, date and time of access, end device used

  • Data that is collected as part of website tracking

 

3.2. Use of cookies

  • We use so-called cookies in some areas of our website, e.g. to recognize visitor preferences and to be able to design the website accordingly. This facilitates navigation and a high degree of user-friendliness of a website. Cookies also help us to identify particularly popular areas of our website. Cookies are small files that are stored on a visitor's hard disk. They make it possible to store information for a certain period of time and to identify the visitor's computer. You can set your browser to inform you about the placement of cookies. This makes the use of cookies transparent for you.

  • We also use so-called session cookies, which are automatically deleted when you close your browser. We collect the following technical connection data: The page of our website called up, your IP address shortened by the last three digits, date and time of the call, end device used, browser configuration data. This is done to check the authorization of actions and the authentication of the requesting user of our services. The legal bases are Art. 6 para. 1 lit. c) i.V.m. Art. 32 and Art. 6 para. 1 lit. f) GDPR. Our legitimate interest is to secure our web server, e.g. to defend ourselves against attacks, and to ensure the functionality of our services.

  • We only set cookies that are not technically necessary after you have given your express consent, which you can of course revoke at any time.

 

3.3. Data security

  • We use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

 

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4. Who has access to your data and to whom we transfer your data

Access to your personal data stored by us is limited to our employees and the service providers commissioned by us who have to handle this personal data due to their tasks.

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We also use service providers to provide services and process your data (including for hosting, delivering ordered goods, sending letters or emails, securing our web servers or for website tracking). The service providers process the data exclusively on our instructions and are obliged to comply with the applicable data protection regulations. All processors will only have access to your data to the extent and for the period required to provide the services or to the extent to which you have consented to data processing and use.

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If third parties gain access to your data, we have obtained your permission to do so or there is a legal basis for this. There is no intention to transfer your data to a recipient in a third country (not a member state of the EU/EEA) or an international organization.

 

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5. Storage periods

We store personal data within the framework of the statutory provisions or your consent. We use the following criteria to determine the specific storage period:

 

We store the personal data until the purposes for which it was collected cease to apply (e.g. upon termination of a contractual relationship or by last activity if there is no continuing obligation, or in the event of revocation of your consent for the specific data processing).

 

Data will only be stored beyond this if

  • There are statutory retention obligations (e.g. according to AO and HGB);

  • The data is still required to assert and exercise legal claims or to defend against legal claims, e.g. due to technological and forensic requirements to defend against attacks on the data controller.

  • requirements for defense against attacks on our web servers and their prosecution;

  • erasure would conflict with the legitimate interests of the data subjects; or

  • Another exception pursuant to Art. 17 para. 3 GDPR applies.

 

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6. Your rights

You have a number of statutory rights to which we would like to draw your attention below. In addition, the controller (under section 1) is available to answer any questions you may have about your personal data collected and processed by us using the contact details provided below.

 

6.1. Right to information and data portability 

You have the right to information about your personal data processed by us at any time. If the data processing is based on your consent or on a contract in accordance with Art. 6 para. 1 b) GDPR, you may also request to receive the personal data stored about you in a structured, commonly used and machine-readable format in accordance with Art. 20 para. 1 GDPR. At your request, we will also forward the data directly to the recipient specified by you.

 

6.2. Right to rectification, restriction and erasure

Furthermore, in accordance with Art. 16 to 18 GDPR, you can demand that we rectify, restrict (block) or erase your personal data if we have processed the data incorrectly, if there is a reason for restricting further data processing, or if the data processing has become unlawful for various reasons, or if its storage is inadmissible for other legal reasons. We would like to point out that your right to erasure may be restricted by statutory retention periods.

 

6.3. Rights of objection

If our data processing is based exclusively on our legitimate interest in accordance with Art. 6 para. 1 f) GDPR, you can object to this processing in accordance with Art. 21 para. 1 GDPR. We will then stop processing your data unless we can demonstrate legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend a legal claim. Furthermore, you always have the right to object to the use of your data for the purpose of direct marketing with effect for the future in accordance with Art. 21 para. 2 GDPR.

 

6.4. Right of revocation

If you have given us your consent to process your personal data, you have the right to withdraw your consent with effect for the future in accordance with Art. 7 para. 3 GDPR.

 

6.5. Right to lodge a complaint with the supervisory authority

You are free to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates the European General Data Protection Regulation or other national and international data protection laws.

 

The contact details of the supervisory authority responsible for us are:

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
P.O. Box 10 29 32
70025 Stuttgart
07 11 / 61 55 41 - 0

 

6.6. Contact details 

To exercise your rights, you can send us an informal message to the following contact details. Please also send the revocation of your consent, stating which declaration of consent you wish to revoke, to the following contact details:

 

Controller:

formwerk GmbH
Datenschutz
Amselweg 3

89155 Erbach
E-mail: info@formwerk.org

 

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7. Supplementary information and provisions on individual services

7.1 Contact form

Data that you send us via our contact form will be processed for the purpose of communication and data exchange, i.e. in order to respond to your specific inquiry. This data is stored for as long as its processing is necessary for these purposes or until the expiry of any subsequent retention periods.

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7.2 Data processing for the purpose of direct advertising/telephone advertising

To the extent permitted by law, we may also use your name, company affiliation and the telephone number you provide to inform business customers about our own offers, assuming your presumed interest. The legal basis is Art. 6 para. 1 lit. f) i.V.m. Recital 47 GDPR, Section 7 (2) No. 2 UWG. Our legitimate interest is the promotion of sales or demand among our existing business customers. Of course, you can object to the processing of your data for advertising purposes at any time in the future. A message in text form to the above-mentioned contact details is sufficient. We will then delete your data from our mailing list. We will then retain the data that proves your objection for 6 years in accordance with Art. 17 para. 3 lit. e) GDPR. During this time, however, your personal data will be blocked against further processing.

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